About Our Scheduling Policies

Here's What You Need to Know Before Your Session.

  • We want to make sure your session feels comfortable and familiar! We’ll connect with your pet at a time that suits their energy, and we’ll debrief during the scheduled call to share the insights and messages shared by them. Unless we've discussed a special paw-ference (in-person or another option), your debrief session will be delivered through a voice or video call.

  • Important to note: As with any conversation, sometimes our animal friends might be less talkative. If we feel we haven't received a clear reading, we'll reach out to reschedule a session.

  • To make sure we don't miss our chat, all session times are in Aussie time (AEST or AEDT, depending on the season).

  • Bring an open mind and a free heart! Relax, breathe, and get ready for some positive vibes.

Our Healing Space is Filled with Kindness - Understand Our Cancellation Policy and Reschedule with Ease.

  • Life happens, we totally get it! We offer easy rescheduling or cancellation - just look up your appointment booking email and action through accordingly.

  • Changes to your appointment more than 24 hours in advance are positively no problem! However, last-minute rescheduling within 24 hours may require a reschedule fee to keep our calendars balanced. We appreciate your understanding!

Embrace the Energy Exchange: Payment Policies Made Simple.

Discover the ease of completing payments through the options provided. Payment plans can be offered, feel free to have a chat with us.

Let’s make the energy exchange flow harmoniously & create a healing space together!